From time to time, one might be faced with a worn carpet or upholstery. No matter if it’s a red wine stain on your carpet at home or a coffee stain somewhere in your office, there’s no question that you should seek out a cleaning company, rather than trying to clean it yourself. and you risk ending up with damaged carpet or upholstery area.
But one of the main questions you may have in your mind while browsing the web is how to choose the right cleaning company.
MAIN POINTS WHEN LOOKING FOR A CLEANING COMPANY
To begin with, there are many companies on the Internet. Each company has their own website with amazing design and images, making you want to give them your money and hope that marketing miracles happen on your own carpet too. But, unfortunately, not all companies are the ones that would provide the advertised service. Consequently, one should always be aware of certain characteristics before going to a cleaning company.
First of all, before choosing a cleaning company, one of the most important things to consider is the carpet cleaning process itself. If you are a domestic customer, you would have several options. Some of the cleaning services you can expect to receive are wet cleaning or steam cleaning, commonly known for their significantly short drying time. Other services that could be offered are the so-called “dry cleaning methods”, where almost no water is used. Keep in mind that some of the cleaning methods rely on harsh chemicals, such as dry cleaning, while others rely on the power of steam and the use of green cleaning solutions. Therefore, depending on your preference, you should fully check what you are about to reserve.
Secondly, the most important thing is to verify as much information as possible related to the respective company. Whether you’re talking to friends or family, who’ve already had experience with the company, or browsing the web for customer reviews, make sure you know exactly whose hands you’re putting yourself in.
Third, a big must is to stay away from the lower priced options. Certainly I’d rather save some money, but does that mean you’ll get decent service? The answer is obvious, of course not. Little do customers know that most of the cheapest companies offer services at abnormally low prices just to get a foot in the door. Once the service has started, they will begin to identify many unmentioned issues to upsell you and eventually get you to purchase more expensive services. The decision should always be made based on recommendations first, and price should always be a second thought.
Fourth, when making a reservation with a certain company, never forget to ask different questions about what is included in the service and what is not. Almost all companies launch some advertising campaigns with “hot and special” offers, which in most cases, unfortunately, are still the base prices that would normally be paid for the service. In order not to be fooled, always ask what is included in the price you are about to pay. Good questions would be if the cleaners move furniture, if they clean high-traffic areas, or if there would be any additional cost for stair cleaning.
Last but not least, educate yourself about the company’s employees. In the end, you are about to welcome strangers into your home. You’ll want to make sure the cleaners’ images or backgrounds are displayed on the company’s website. No carpet cleaning company that finds their cleaning professionals would hide any information about them. Still, if an accident happens or your possessions get damaged, you definitely want someone to take responsibility and make amends.
In conclusion, there are countless organizations on the Internet. They all want to make a brilliant first impression by putting up amazing, professional-looking websites, featured special offers, and sometimes rock-bottom prices. However, not all would provide the advertised services. This is the point where one should always make sure that one is well informed about the background of the company, what kind of services they offer and if they are what you are looking for, if it is really worth getting bad service at the lowest. price or if the person who comes to your house is really a cleaning professional. Once you have made sure that a company is the one you are looking for, then the only thing left for you will be to put yourself in their hands, they will gladly do the rest.
