Amazon is one of the most popular online marketplaces where entrepreneurs meet and set up their businesses. Although Amazon offers a lucrative business opportunity, it is worth knowing and applying some guidelines that will make selling products on Amazon successful.
Read the Amazon Guidelines
If there is something more important that you must do to become a good seller on Amazon, then it is none other than to learn and become familiar with the guidelines established by this website to earn money. Simply browse the site and find the page where the most frequently asked questions are answered. You can also look at the seller’s bulletin board where you can read about details about technical issues or site performance.
List Items/Manage Inventory
Item listing is also another aspect of Amazon selling that you need to learn. Also, there is a dedicated page on the site where you can read the steps and rules for listing items. Inventory needs to be updated daily, especially when you’re also selling the same products on other sites. Set the price of your items by first checking how much other sellers are selling products similar to yours. When it comes to pricing, don’t get too attached to the actual price of your product. You can sell quickly and easily on Amazon by first checking what the lowest price offered by other sellers is for that item. Then price your item one percent less than this.
Manage orders
Instead of relying on email notifications alone, you’ll do well to check your seller account regularly. Provide your customers with timely handling of returns and refunds. The refund of the order must be made within 48 hours; Refund issues must be completed within five business days of receiving orders. Good customer service also means responding quickly to customer emails within 24 hours.
Complete your sales tasks
Two days after being notified of the order, the items should already be dispatched. The item must include a packing slip. Always include your address in case the package needs to be returned. Include a note that encourages the customer to send you feedback using the contact information you have provided. Please follow Amazon’s guidelines on delivery.
Provide professional customer service
Buyers’ email inquiries should be replied within 24 hours. This will help promote good feedback from them and a good buyer-seller relationship with them. Remember to always use the specified language to answer queries. Respond to customer inquiries tactfully and clearly. If the customer asked about the condition of their product, you should always give them honest answers, such as indicating the exact condition of the product, including breakage and other possible defects.
Protect your security
Regular password changes are necessary to keep your seller account safe from hackers. You should also consider having a separate financial account, especially for accepting payouts from Amazon. Always remember that Amazon will not require the disclosure of personal and financial information via email. It is better to type the website address in the browser bar instead of clicking on the links provided in the email.
