The ‘Information Technology Infrastructure Library’ is a set of rules and best practices for IT services. ITIL helps ensure that companies have stable IT departments that can survive changes in technology and business practices. The ITIL Practitioner is an expert at regularly examining and improving IT service development processes.
The ITIL system works so well because its processes are so versatile and flexible. Therefore, ITIL can be integrated into the system of any organization.
The ITIL process:
The ITIL framework has different elements that include practical guidelines for planning and improving product development processes. ITIL consists of five phases, each related to a different ITSM lifecycle.
- service strategy: It’s about what goals you want your business to achieve and how.
- design service: This focuses on the design of IT services, for example documentation and policies. It will help your business adapt to any changes.
- Transition Department: This focuses on the steps between the completion of IT service development and the launch of services for users.
- Service operation: This ITIL module ensures that a problem management process is established to resolve any issues that may arise during routine operations.
- Continuous Improvement Service: It’s about refining and improving different aspects even after the project is complete.
What is ITIL Certification?
ITIL certification is an IT service management certification accepted around the world. It is made up of a series of qualifications, each highlighting a different aspect of ITIL best practice. Certified professionals help organizations grow by using ITSM best practices to manage risk, increase productivity, and create an up-to-date IT environment. This allows the organization to save time and maintain constant growth in business.
ITIL certified professionals are in high demand and almost a necessity for businesses these days, due to the valuable skills they have and the growth they bring to an organization.
ITIL certification is divided into various levels and modules. Scheme v3 has five levels:
- ITIL Foundation
- ITIL Intermediate
- ITIL Management Throughout the Lifecycle (MALC)
- ITIL Expert
- ITIL Master
The ITIL v4 scheme has four levels of certification:
- Base: Certified experts understand the guiding principles of ITIL and the key concepts of Lean and DevOps, among other things.
- ITIL 4 Management Professional: Candidates learn how to successfully run IT-enabled services, teams, and workflows. It is designed so that different teams in companies can work with IT professionals.
- ITIL 4 Strategic Leader: These certified experts have a clear understanding of how IT influences business strategy.
- Teacher: Candidates can apply different ITIL techniques in the workplace
conclusion
ITIL Certified Professionals are always refining and improving their skills in accordance with the new ITIL certification schemes. This allows them to adapt to any IT infrastructure and also prepare for changes in the future. This helps the constant growth of companies, even with changes in business models and technology. ITIL certification is considered a must for today’s IT professionals.
